Archive for the whining and complaining Category

We were up at Tenaya Lodge near the south entrance to Yosemite this weekend. The area around the place is beautiful, but some architect made some really bad decisions at this place.

Essentially, unless you book very, very early, this is the only place around that will have rooms available. There’s a reason for this: it’s pretty expensive, and not that nice.

The setting is a hill in the mountains, totally denuded of trees (in a very, very dense forest). The building takes no awareness of the land into account - no views, no tucked-in parts, nothing. Just a big building surrounded by parking lots.

I could complain forever, but I should say that for $320 a night, you’d expect a room to be ready for you during normal check-in times (it wasn’t), or that the staff would be nice about it (they told us to go walk around and come back to see when our room would be ready). You’d also expect not to be nickle-and-dimed for things like WiFi ($9.95 per device, not room, so be careful on your iPhone) and games ($6.95/hour for the Lodgenet nonsense on the CRT TV). But, strangely, valet parking is free.

The indoor pool was totally sterile (really just plain ugly), and at the outdoor pool you have to withstand blaring Muzak. It’s really, really loud.

Anyway, the one saving grace was a great running trail. I found it by running south on the highway and ducking in the next road below the place, but there’s also a road out the backside of Tenaya that gets you there. Most signs highlight the horseback riding a mile down - if you see that, you’re in the right place. It’s a dirt road that goes, I think, 13 miles. I didn’t go all the way down. But it’s rolling, and gorgeous, so if you’re looking for a run in those parts, it’s a good place to hit.

This guy really nailed it - you’ve gotta check out his post (and the pictures are pretty good too). I don’t think I’ll be able to keep from laughing next time I’m there . . .

We just got a letter from Freedom Financial Partners. I thought it was a routine “Do we have a new loan for you!” letter, and I tossed it. But my wife had seen it first and was worried that it said our house was in jeopardy due to a loan default.

So I fished it out of the recycling, and sure enough, she was right - the letter did say that.

OK - first, some background info on the wonderful Freedom Financial. Their website seems to be here. Note the link to the BBB. I’m really not a big fan of the BBB. As a business owner myself, I feel like they extort a yearly fee in exchange for a good review of your business. But click the Freedom Financial BBB link. Nada. No reviews. But they link there. Pathetic.

Next, the ways to contact them. On their website, they have a comcast.net email address. On the letter, it’s a gmail address. For a company with a domain name and a website, this seems a bit strange. Is it operated on public computers where they need webmail?

As for physical location, their area code (724) puts them in Pennsylvania. But their BBB info puts them in Utah. Their whois info is hidden. You guys really know how to gain the trust of your customers.

Here’s the key line from the letter: If none of this is true, I sincerely apologize for any inconvenience this may have caused you by sending this letter. Wow. So if you’ve scared perfectly mortgage-paying homeowners into wasting their time, and possibly calling you, you’re sorry. Even in Stockton, California (with its 10% foreclosure rate - reportedly the highest in the country) you’d only be right up to 10% of the time, so you’d be wrong 90% of the time. In the rest of the country, you’d be wrong 90%+ of the time. Truly pathetic.

Freedom Financial Partners: Please! Have some personal integrity! Do the right thing here! Does scaring people into contacting you ever work?

OK - my fourth post on my blog, and the pet peeves start coming out.

I’m really sick of the amount of noise these Infinitis make. These two models (the G35 and FX35 in particular) make a really loud rumble, especially with acceleration. Considering that these cars could make almost no noise with current technology, Infiniti clearly engineered this rumble. But for whom? The owners? For those of us who live on busy streets or who like to walk, these cars are a real nuisance. They may not be as loud as Porsches, but there are a lot more of them out there.

And here’s how I know I’m a real kook: I dug around for other people complaining about the noise of these cars, and I just can’t find anything. Anyone see anything? Anyone agree?

I guess all I can do is to vote with my wallet; I’ll never buy an Infiniti.